Introduction to Workplace Mediation

A three-day Workplace Mediation course delivered by SEE (non-accredited).

This course will give you the skills and confidence to undertake mediation from the initial meeting with the parties through to closure, following a mediation model. Particular skills covered are those required by an effective mediator.

“a good workshop with plenty of opportunity to practice”

“great trainers who encouraged all to participate”

“great course, interactive and lots of information”

“really valuable skills”

Target audience

The Introduction to Workplace Mediation course is intended for individuals, managers or councillors who are interested in resolving conflict at work, in the community or between external partners.

Facilitators

Jennifer McNeill and Sue Keogh

About us

SEE is a Regional Employers' Organisation. We offer advice to local authorities across the south east, in addition to a range of training, development and consultancy opportunities tailored to your needs.

This course will cover:

• building trust and rapport
• communication
• managing conflict
• facilitating negotiation
• maintaining confidentiality

You will also challenge your own feelings to ensure you remain objective, impartial and constructive. These skills are transferable across all areas at work, from team working, managing staff, and building effective relationships with external partners and the community.

Option 1: 3 day course based on a minimum of 10 participants. Cost would include all preparation, materials for the participants and 4 trainer days (one day will have 2 x trainers to get the most out of the practical aspects). Time will be built in for role play to help the participants become confident in the process. This will allow the council to respond to workplace issues and disputes quickly and sensitively.

Option 2: If anyone would like this course closer to home, how about liaising with another nearby council and hold it at one of your venues? We would ask you to provide lunch / refreshments for each day and as a “thank you” would offer one free place to the host council with the balance being divided between the other councils involved. We would also need some equipment - laptop linked to an LDC projector and a screen for powerpoint slides / flip chart. Costs would cover all preparation, materials for the participants and 4 trainer days (as above).

If you are interested in attending either a course based in Winchester or hosting one at your own offices, please contact training@seemp.co.uk or call 01962 840664.

Is there an open Mediation event in Winchester soon?

View all our mediation services.

View our accredited mediation course.